Tablet help

Frequently asked questions and common issues

How to install/update the Quizrr tablet app
You will need:  The tablet(s) that will be used for training To connect the tablet to a Wi-Fi network  Username and password provided by Quizrr (If you ...
Wed, 20 Mar, 2024 at 5:16 AM
How to start a training on tablet
IMPORTANT INFORMATION FOR TRAINING: A learning module needs to be played to the end for the result to be counted. Make sure the person/group doesn’t quit ...
Thu, 14 Mar, 2024 at 3:04 PM
How to ensure a great training experience on tablets
Here is a list of tips to help you ensure a great training experience: Charge the tablets before starting training sessions Close all other running ap...
Thu, 14 Mar, 2024 at 3:18 PM
Can Quizrr training be done on a big screen?
There is no technical solution for this right now. The training is designed to be interactive and conducted on a tablet in small groups of 1-5 players. Trai...
Thu, 14 Mar, 2024 at 3:18 PM
Preventing tablet overheating
If a tablet is overheated, stop using it until it cools down. An overheated tablet can turn off by itself. Sometimes the screen turn black, become slow or s...
Thu, 14 Mar, 2024 at 3:18 PM
Synchronise training data
After the tablet is linked to Wi-Fi, Data synchronization will be uploaded automatically after the user completes any module, which also means that all data...
Thu, 14 Mar, 2024 at 3:07 PM
App deleted: How to reinstall on tablet?
If your app was deleted, it is easy to reinstall the application and you will get back to training in no time! All you have to do is reinstall the applicati...
Thu, 14 Mar, 2024 at 3:19 PM
The tablet screen turned black or unresponsive
Try these steps first: Make sure the tablet is not overheated (click here for a guide) Close all running applications on the tablet (click here for a gui...
Thu, 14 Mar, 2024 at 3:08 PM
Why does the tablet run slow or get stuck?
Tablets can run slow or get stuck because of multiple reasons. The most common reason is overheating, here is a guide on how to check if it's overheated...
Thu, 14 Mar, 2024 at 3:21 PM
What do I do if the tablet doesn't turn on?
The first step is to check if the tablet is overheated (here is a guide). When you are sure the tablet is not overheating you can do a "forced restart&...
Thu, 14 Mar, 2024 at 3:19 PM