FAQs and common issues

Frequently asked questions and common issues

We synced new training data, why is the data not updated in the portal?
Sometimes you might not see your data uploaded on the portal immediately. Quizrr's servers are hosted in Germany, due to the distance and potential net...
Mon, 2 Dec, 2019 at 3:39 PM
Why does the tablet run slow or get stuck?
Tablets can run slow or get stuck because of multiple reasons. The most common reason is overheating, here is a guide on how to check if it is overheated. W...
Mon, 2 Dec, 2019 at 3:40 PM
What do I do if the tablet doesn't turn on?
The first step is to check if the tablet is overheated (here is a guide). When you are sure the tablet is not overheating you can do a "forced restart&...
Mon, 2 Dec, 2019 at 3:42 PM
Why can't we use iPads and/or Windows tablets to run the training applications?
Currently, all training applications from Quizrr are designed and developed for Android tablets only. Our applications will not work on iPads or Windows tab...
Mon, 2 Dec, 2019 at 3:43 PM
Why can't the tablet display the entire training interface?
The Quizrr training applications need a minimum screen size of 10" to run correctly.  Additional information: If you buy/have bought your own tab...
Tue, 10 Mar, 2020 at 9:30 PM