FAQs about Smartphone Apps

How to start training on smartphone?
Lovely that you have decided to begin your learning journey with us. It's fairly simple to start training on your smartphone!    Once you'...
Fri, 23 Oct, 2020 at 2:29 PM
The smartphone application got deleted, how can I get it again?
You will have to download and install the solution on your phone again. It's quite simple, just follow the relevant download guide for Android download...
Fri, 23 Oct, 2020 at 9:07 AM
I chose the wrong language while installing the smartphone app
No worries! Just go to your profile page, you will find the icon on the upper right corner of the page. Here you will find various settings, including the o...
Fri, 23 Oct, 2020 at 9:07 AM
Download or installation failure due to "insufficient free space of mobile phone"
Please make sure that your phone has at least 50MB of storage space when you proceed to download and install the training app. You can clear often clear up ...
Fri, 23 Oct, 2020 at 9:07 AM
Camera permissions to scan QR code
If the system automatically prompts and asks whether to open camera permission, please click "confirm", "open" and "allow".  ...
Fri, 23 Oct, 2020 at 9:07 AM
Android app download and installation failure
Ensure that your phone and browser have the permission to download and install apps from 'unknown sources' or download and install unknown apps&...
Fri, 23 Oct, 2020 at 9:08 AM
The download is slow
If you discover that it's slow for you download the app, or to download the training content, when you scan the QR code, please make sure that your sma...
Fri, 23 Oct, 2020 at 2:36 PM
How to update the smartphone solution
Android Users     1.  Look out for a pop up on the upper right corner, with a button saying "update app" 2.  Click the button to ...
Fri, 23 Oct, 2020 at 9:08 AM