WARNING: When updating the firmware on tablets unsynchronised training data can be lost.


How to update the tablet firmware on Samsung tablets:

  • Connect the tablet to a Wi-Fi network
  • Open the settings
  • Scroll down to “Software update”
  • Press "Download and install" and follow the instructions on the screen to complete the update
  • When the installation is complete, open the training application and try again


How to update the tablet firmware on Huawei tablets:

  • Connect the tablet to a Wi-Fi network
  • Open the settings
  • Scroll down to “System”
  • Click "System update"
  • Click "Check for updates"
  • Click "update/install" and follow the instructions on the screen to complete the update
  • When the installation is complete, open the training application and try again


If you are unable to update the firmware, please contact the after-sales support for the tablet.