WARNING: When updating the firmware on tablets unsynchronised training data can be lost.
How to update the tablet firmware on Samsung tablets:
- Connect the tablet to a Wi-Fi network
- Open the settings
- Scroll down to “Software update”
- Press "Download and install" and follow the instructions on the screen to complete the update
- When the installation is complete, open the training application and try again
How to update the tablet firmware on Huawei tablets:
- Connect the tablet to a Wi-Fi network
- Open the settings
- Scroll down to “System”
- Click "System update"
- Click "Check for updates"
- Click "update/install" and follow the instructions on the screen to complete the update
- When the installation is complete, open the training application and try again
If you are unable to update the firmware, please contact the after-sales support for the tablet.